frequently asked questions
No. Please do not remove the label. You may mark over your personal information with a soft black magic marker if you’d like, making sure NOT to mark on the box.
Sorry, we are unable to accept any boxes that have been obtained through Medicare or Medicaid. These are clearly marked “for use by Medicare/Medicaid beneficiaries Only”,
Yes. Full price payout is eligible for strips with an expiration date of 02/24 or later. Strips sent to us with an expiration date between 11/23 & 01/24 are paid out at a discounted rate of full price.
Before completing your order, you will be asked to choose to receive a check or PayPal as your preferred method of payment. We will release payment within 24 business hours of receiving your shipment and send a confirmation email to notify you.
You can view our list of products we accept and their pricing.
We do not require a minimum number of boxes and ask that you sell only what you do not need.
We cover all shipping costs! Simply go to our home page with your contact info and we will send you a prepaid shipping box and label. Just drop your test strips in the box and send it back. It’s that easy!
Yes, Simply click the link to see our damage guidelines.
Yes, you can sell your diabetic test strips if you are the legal owner of them. Anyone can buy test strips, even without a prescription, so as long as you buy the test strips yourself, or receive them legally through an insurance company, you are free to sell them. Diabetic test strips obtained through Medicare or Medicaid are clearly marked “for use by Medicare/Medicaid beneficiaries Only”, therefore, they cannot be sold.
Please do not do this. We are only able to purchase the items listed on our website and that meet the damage and expiration date guidelines. If you ship any strips that are not shown on our website and that do not meet the damage and expiration date guidelines , we are not able to pay for them or ship them back to you. These will be donated. Please review the website and price list carefully.
Although you may have not compromised the number of test strips within the tubes or damaged them, we have no way to verify that they haven’t been tampered with and therefore cannot accept them.
Anything sent in for this criteria will be deemed not acceptable and we will not return:
– Broken seal boxes.
– Wrong products that are not shown on website.
– Any tear that involves the expiration date or UPC code.
Feel free to give us a call at (800) 439-6445 or email us to: firstname.lastname@example.org, and we will gladly give you an update.
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